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Crash Replacement Policy

Crashes happen, and if they do we want you to be back on the bike as quickly as possible. 

If you have had an accidental crash and would like a reduced cost replacement, please follow these steps: 

  1. Email us photos of your damaged helmet along with proof of purchase. There is no limit as to how long you have owned the helmet or where you purchased it from. 
  2. We will take a look to assess the damage. 
  3. We will ask you to render the helmet un-useable. Cutting the straps off should suffice. We will need to see proof you have carried this out. 
  4. You will be issued with a code for our website that can be used against any of our helmets. 

info@7idp.co.uk

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